Inside Hisense Atlantis

From a closed-down factory to a Special Economic Zone anchor

Hisense’s presence in South Africa goes back to 1996, when the Chinese electronics group first entered the local market. It built its footing slowly, acquiring a former Daewoo television plant in Johannesburg in 2000 before turning its attention to the Western Cape. In March 2013, Hisense and the China-Africa Development Fund signed an agreement to build what became the Atlantis Industrial Park , a R350 million facility built, notably, on the site of an old appliance factory that had shut its doors in 2008, leaving hundreds jobless . Some of those same workers would later be re-employed once Hisense arrived.

The timing mattered. Atlantis had been earmarked as an industrial hub since the apartheid era, but by the 2010s it needed a new anchor tenant to justify the designation. Hisense became that anchor. The Atlantis Industrial Area was formally gazetted as a national Special Economic Zone in June 2018, a status that comes with tax incentives, streamlined customs procedures and infrastructure support designed to attract further manufacturers into the same footprint. It has worked, at least in part: companies such as Pegas Nonwovens have since committed over a billion rand in their own investment into the zone, and today more than a dozen firms, supplying foam, cartons, logistics and components  sit in Hisense’s supporting supply chain.

The people behind the production lines

What stands out on a factory tour is how deliberately Hisense has built its story around its workforce rather than its machinery. The company says roughly 1,000 people work at the Atlantis facility directly, and depending on which internal count you use, most workers come from Atlantis and surrounding areas like Melkbosstrand and Mamre.Local reporting puts total indirect employment, spread across logistics, accessories and support services, at up to 5,000 additional jobs.

The individual stories matter more than the aggregate ones. Hugh Stephens, joined the plant in 2013 and spent more than a decade working his way from the production line to a mainboard repair technician role. Marlon Jacob,  started as a general worker with no refrigeration background at all and is now a team leader in the refrigeration department. Ayrton Minnies, moved from the factory floor into a process technician team leader role, and has described being trusted to run an entire department’s operations in his manager’s absence. Charmain Julies, who lost her job when the old Atlantis factory closed in 2008 and spent five years unemployed afterwards, was among the local hires when Hisense reopened the site, a detail she has spoken about as one of the harder chapters of her life finally closing.

These are not incidental hires. Hisense has built its skills strategy around pairing Chinese engineers and technicians with local staff in what the company calls a formal skills-transfer programme, aimed at getting South African employees to a point where they can run departments independently. At the plant’s tenth anniversary in June 2023, Hisense specifically honoured 98 staff members who had been there since opening day in 2013,  a decade of continuous service that the company treats as a genuine milestone worth marking publicly, and one it visibly celebrates: walk the factory floor and you pass boards recognising long-serving employees, high-performing teams and team leaders by name, a small but constant reminder that the people on the line are not anonymous.

The workforce also spans generations in a way that is unusual for modern manufacturing. Older employees who were retrenched from Atlantis’s earlier industrial decline work alongside a much younger cohort brought in through structured youth programmes,  men and women in roughly comparable numbers across most functions, from assembly to quality control to technical repair.

Learnerships, building the next decade of workers

In September 2025, Hisense formalised that generational pipeline with a paid, SETA-accredited learnership programme offering 100 young people from Atlantis a year-long placement combining hands-on production experience with structured career development. It is explicitly framed as a training-to-employment pathway rather than a short-term internship, and it builds on a skills-transfer culture the factory has run informally since its earliest years, when the first cohort of roughly 300 local hires trained directly under Hisense’s Chinese engineers before the plant had even reached full capacity.

Innovation and quality control on the factory floor

The Atlantis plant is not the same facility it was in 2013. It has been steadily upgraded, and it now has the capacity to produce up to one million televisions and 500,000 refrigerators a year, a significant jump from the roughly 400,000 units a year the plant handled in its first few years of operation. By its eleventh anniversary in 2024, the factory had cumulatively produced 4.5 million televisions and 2.9 million refrigerators since opening, and Hisense credits the plant with growing its South African LED TV and refrigerator market share by 25% and 14% respectively.

Quality assurance is built into the daily rhythm of the plant rather than treated as a periodic audit. Hisense has described daily performance and safety checks, routine inspections, and monthly testing of energy consumption and freezing capacity as standard practice on the refrigeration lines,  a process rigorous enough that in 2024 the factory began exporting refrigerators to the United Kingdom, its first products to meet the UK’s Conformity Assessed (UKCA) standards and the first South African-manufactured home appliances ever to reach the European market. During my visit, staff pointed to this same continuous-improvement approach as the reason the plant keeps adding product categories,  beyond its original TV and refrigerator lines, the factory now also handles B2B display screens, and I was told the site also does contract production runs for other appliance brands alongside its own Hisense-branded output, a diversification that helps keep the lines running at fuller capacity year-round.

A green economy anchor

Atlantis was originally earmarked by the provincial government as a hub for the green economy, and Hisense’s presence sits inside that broader environmental ambition. The company markets much of its Atlantis-made range as energy-efficient and eco-friendly by design, and it has used the factory as a platform for community-facing environmental initiatives too, including donating solar-powered lamps to students during South Africa’s rolling blackouts, and funding conservation work at Boulders Beach in support of the African penguin colony there.

Why it matters for South Africa’s industrial policy

Hisense marked 30 years in the South African market in 2026, and its Atlantis story has become something of a reference case in conversations about reindustrialising South Africa’s smaller towns. At March 2026’s Buy Local Summit in Johannesburg, government and industry figures pointed to the Atlantis model,  local manufacturing paired with export ambition, skills transfer and community reinvestment as the kind of partnership the country needs more of if it wants to arrest deindustrialisation outside its major metros. It has even drawn international attention: the United Nations Office for South-South Cooperation cited the Atlantis Industrial Park in a 2020 report as a case study in how South-South investment can support sustainable development on the continent.

None of that changes the basic, human scale of what the factory actually is on the ground: a place where someone who once had no refrigeration experience can become a technician, where a factory floor keeps a record of who has stayed the longest and who led the best team this quarter, and where a town that unemployment nearly hollowed out now measures itself, in part, by how many of its own people clock in every morning.

 

Written by:

*Dr Iqbal Survé

Past chairman of the BRICS Business Council and co-chairman of the BRICS Media Forum and the BRNN

*Sesona Mdlokovana

Associate at BRICS+ Consulting Group

Africa Specialist

**The Views expressed do not necessarily reflect the views of Independent Media or IOL.

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